Lgn Bnd

I have no idea how a service like this has come about. The truth is, I feel our country is riddled with horrible service, often taking advantage of consumers. The CPA (Consumer Protection Act) is of no use. Let’s start with Afrihost’s contact number, which begins with 0800. Most people don’t know that this is completely free for the consumer. Numbers starting with 0860 or 0861, on the other hand, are not free for the caller and use up your minutes, meaning the company or government charges you for the call—even if it’s due to their own fault. The fact that Afrihost uses 0800, in my view, shows an early sign of care for the consumer. From that point on, you get through to sales, which should be remarkable—and it is, just like with many other companies. BUT! What sets Afrihost apart is that the level of attention continues throughout the entire process, unlike many companies I have dealt with. In fact, most companies that eagerly take my monthly direct debit begin to dissolve their care and attention soon after. Calls drop with no callback, and you’re forced to spend countless minutes just trying to reach someone through their endless "select 1 for this…" and "select 5 for that…" options. With Afrihost, it was different. The process was quick, and the technical consultant was truly intent on helping! Even when I visited the walk-in center, the care, consideration, and persistence were evident. They ensured I walked away with exactly what I needed—and in this case, it was something I needed urgently. Now everything is installed, and I no longer have my fingers crossed. I am confident that even if problems arise, I will be treated with the same care as a new, incoming client. I’m also quite certain that I can speak for a large majority of my ward/area when I say this. Too often, companies forget about their existing clients and focus solely on making new sales. In my opinion, keeping current clients happy goes a long way in ensuring further revenue, and "word of mouth" is far more valuable than any flashy marketing campaign. Thank you to all at Afrihost who helped with such care—everyone I encountered did an excellent job.

Less Ordinary

I whish Afrihost can share their secret to deliver excellent service to the world. We can all follow suit. I have never experienced such an excellent service. Even saying excellent service is an under statement..... There's no words to describe their service.

wisani maluka

Afrihost is the best so far. Their staff are quick to respond to queries. Their service is affordable. Thank you for acting swiftly when I didn't know how to reconnect my wifi.

Happy Dlamini

Afrihosters are like brothers and sisters one never had. Never had a bad experience with them, even after a long time charting or speaking direct on the phone. Was charting to George earlier, the guy is just awesome.

Cherise Vermaak

Great service providers. In the year and a half I've subscribed to their services, I haven't had any issues and have been assisted efficiently with all queries.

Shane McLeod

I have been with Afrihost since 2013 and never had bad experience. I do all my data through Afrihost. I have 10Gig of data on my phone a month for only R150, and I think it is a very good deal. My data doesn't disappear like other people. The best service provider for me and my friends that use Afrihost now. 20 day + 20 knight data for my router at only R119, is a good price for me. Thanks Gian and your staff that make this possible.