Rico
I have been with Afrihost for many years, and it's been amazing! Network problems are almost nonexistent. I've probably had one issue for about 5 minutes in the last three years.
My only complaint is that they offer nice promotions/specials to potentially new customers, but kind of neglect their existing customers with promotions/specials.
Raymond Palm
Once again, I found out why I deeply regretted changing ISP's and not stayed with Afrihost. I am currently in a serious debacle and battle with another ISP. A person can never reach anyone and if you are connected on a chat, your answers never receive a straight answer, unlike Afrihost. Went on their whatsapp chat tonight, answered the initial questions, posed my questions and within minutes I received all the information I needed. I can't wait for the end of August 2025 to go back to Afrihost. Will recommend Afrihost to everyone and anyone that is looking for a solid, professional ISP that gets the job done!! Well done to Afrihost and their amazing support team!!
Marion Nixon
Afrihost have been very helpful and patient with my lack of tech understanding. They have given me all the help I need even with the smallest things. Their response time is very good.
Kobus du Toit
Got my Fibre connection sorted out through Afrihost and OpenServe pretty quickly and effortlessly. Service was great from both parties with the OpenServe technician (Godfrey) even wanting to bring his personal petrol generator in order to get the connection sorted out during loadshedding! :-D Now THAT's service!
Update on the 24th Aug 2023 - Cancelled my fibre as I moved out of my place, moved back in after 3 months and reactivated - took less than 6 hours to get back up again! Amazing service yet again thank you Afrihost!
Amogelang Matomela
I recently received my eSIM from Afrihost, and although I haven’t started using it yet, I’m already very impressed with the service I received. The process of getting the eSIM was smooth and efficient, with clear communication every step of the way.
What stood out the most was the excellent customer support. The team was helpful, responsive, and made sure all my questions were answered promptly, which gave me confidence in the service.
Based on this experience so far, I would definitely recommend Afrihost for their professionalism and outstanding customer service. I’m looking forward to using the eSIM soon!
Chris Cookson
I’ve been a customer of Afrihost for a long time now - since the dark pre-fibre days - and I have had only a few experiences requiring their support, but I can say that all of them have been about as good as they could have been. I’m definitely a fan of this company.