They all agree. Afrihost is the best

Louie Grobler

From day one I have never had a problem with Afrihost. Excellent fiber, the speed is what you pay for. It will be 1 year Im with this ISP coming up and I have no regrets.

Hebert Banhire

The team at Afrihost rocks. They never set a foot wrong. Sinah K to be exact was a pleasure to deal with today. Keep up the exceptional service that I have come to expect of you.

Gerrit van Zyl

After fighting with WEBAFRICA for the last 20 days about a line fault. I decided to cancel my account with them and move over to Afrihost. I looked online on user reviews and chose the top ISP on the list. Within 2 days, “Veronique P” helped me with the new account, and the router was delivered. But WEBAFRICA would not release the line. They had constant excuses, questions left unanswered or just left me hanging on their chats for hours on end without a response, or a reply saying… “Hi ********, it seems there hasn't been communication between you and our agent for some time. This chat will now be closed. If you'd still like to speak to an agent, please start a new chat session. The new agent will have a copy of your last conversation.” (they did not, I had to explain every time) I have been with them for well over 10 years. But they lost me when they chose a WhatsApp and online bot to replace an actual person. I could immediately tell they did not have the support staff needed for their client base. I spent over 30 hours on hold (in the last 20 days) …. and maybe 20min of that talking to an actual person. Constant transfers to someone new that has no idea of the last 6 hours I spent explaining what the issue is, and then no answers and being transferred once again. This is what kills the trust between service provider and client. That being said. It is such a relief to have an actual person to talk to, one person, no transfers to someone else being left on hold. After my interactions with WEBAFRICA, I expected days to go by before I would get an answer as I do understand there are 3rd parties involved. But “Vusi G” got me up and running within 2 hours. Considering, most of that was waiting for a response to simple questions he needed answers to from WEBAFRICA I do not know all the ins or outs of what is needed on the backend. But your Online staff and system is fantastic. I get answers when I ask, an explanation when confused and a constant check in to see if I am still there. Do not change this, it is such an important part of human interaction. And as of now, “Vusi G”, and the rest of the team, are smashing it!!!!!!! Please do not change a thing!!!!

Jacqueline Nieuwoudt

Used their Whatsapp help service today and was suitably impressed! Professional service with a quick turn-around time. Was refreshing to chat to a real live person and not a chatbot ;-). Well done Afrihost - and well done Sandy for being my hero and sorting out my webpage problem.

Edwin Ray Boer

Awesome experience. Better than what I expected the service to be. I highly recommend Afrihost to new clients. No wonder they are the best service provider in SA.

Francois Meirng

Afrihost is really the best ISP that I've ever had, never an issue always willing to help. What other ISP will call you at 9 at night to help with router setup!?