Ghost Wolf Gaming
Well done guys, got installed on the 2nd day of placeing my order, i was informed along the way and it just went so smooth, everything was on time, and not a single delay, now just awaiting on the router delivery. This is just so unreal as the service this far is just unbelievable, keep up the great work - Happy days ! Cheers met n double brandy en coke 🍻met ys want julle is an die brand !!!
Lgn Bnd
I have no idea how a service like this has come about. The truth is, I feel our country is riddled with horrible service, often taking advantage of consumers. The CPA (Consumer Protection Act) is of no use.
Let’s start with Afrihost’s contact number, which begins with 0800. Most people don’t know that this is completely free for the consumer. Numbers starting with 0860 or 0861, on the other hand, are not free for the caller and use up your minutes, meaning the company or government charges you for the call—even if it’s due to their own fault. The fact that Afrihost uses 0800, in my view, shows an early sign of care for the consumer.
From that point on, you get through to sales, which should be remarkable—and it is, just like with many other companies. BUT! What sets Afrihost apart is that the level of attention continues throughout the entire process, unlike many companies I have dealt with. In fact, most companies that eagerly take my monthly direct debit begin to dissolve their care and attention soon after. Calls drop with no callback, and you’re forced to spend countless minutes just trying to reach someone through their endless "select 1 for this…" and "select 5 for that…" options.
With Afrihost, it was different. The process was quick, and the technical consultant was truly intent on helping!
Even when I visited the walk-in center, the care, consideration, and persistence were evident. They ensured I walked away with exactly what I needed—and in this case, it was something I needed urgently.
Now everything is installed, and I no longer have my fingers crossed. I am confident that even if problems arise, I will be treated with the same care as a new, incoming client.
I’m also quite certain that I can speak for a large majority of my ward/area when I say this.
Too often, companies forget about their existing clients and focus solely on making new sales. In my opinion, keeping current clients happy goes a long way in ensuring further revenue, and "word of mouth" is far more valuable than any flashy marketing campaign.
Thank you to all at Afrihost who helped with such care—everyone I encountered did an excellent job.
Andrew Lumambo
Always loved Afrihosts professionalism and quick response. Ive used them personally and for clients of mine for the past 4+ years, never had a complaint. Their customer service is of a specially high regard and you feel as if they really care about the end-user. Great stuff
Natasha Blignaut
Afrihost is a wonderful internet option - one of the best I would say. Their website is user-friendly, their operators are friendly and efficient and their packages are diverse and completely affordable. I am really happy with our Afrihost experience. Thank you for wanting to work.
Chevonne Van Wyk
Great service can never complain always there to do it the right way especially when it comes to trouble shooting with ONT problems including anything else related to internet connection issue , thank you afrihost for your services .
Marion Stewart
In all the mayhem of seacable problems. The team at Afrihost handled my problems immediately and solved my problem in 5 mins. What a pleasant experience on a Saturday morning.
